Delivery & cancellations

The Practical Details, Plainly Told.

A letter can carry wonder. The terms around it should carry no surprises. Here are the posting, address and cancellation details for your order.

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The Wild Bird Post correspondence prepared for posting

How the Letter Moves

I

Prepared

The letter and its paper pieces are assembled with care before posting.

II

Placed in the Post

It begins the journey in a flat, protective paper mailing.

III

At the Letterbox

It arrives ready to be opened, read and kept.

Delivery Details

Postage included to the US, Canada and Europe.

Posting Schedule

Letters post from Ireland on the first Tuesday of each month. A new run starts with Letter One.

Available Destinations

Postage to the US, Canada and Europe is included. Available countries are listed at checkout.

Expected Arrival

Postal travel time varies by destination. We cannot guarantee arrival for a birthday or other particular date.

If a Letter Does Not Arrive

Email hello@wildbirdpost.com with your purchase email and the affected month. We will check dispatch and arrange a replacement or refund where appropriate.

Changes, Without Guesswork.

Change an Address

Email hello@wildbirdpost.com from your purchase email before dispatch to request an address change.

Contact support

Manage a Subscription

Email hello@wildbirdpost.com before your next monthly charge to pause or cancel. We confirm the effective date. Prepaid plans do not renew.

Manage your subscription

Withdrawal and Your Rights

Your statutory cancellation and refund rights are set out in our terms, including the applicable 14-day withdrawal period. Nothing here limits your consumer rights.

Read the full terms
A handwritten letter from Josiah to Clara

The Story Is Full of Uncertainty. Your Order Should Not Be.

Read the current details, choose your path, and enter the correspondence with confidence.

Choose your journey Read the FAQ